Contact
If you have problems with your network connection, you can:
- Attend our office hours in one of the offices.
- Call our hotline (0351 89670993). Please pay attention to the notes below.
- Write us an email. You can find the address on your application form and after you loged in.
- Use the contact form.
Phone hotline
We operate a support hotline under the telephone number 0351 89670993. You can see whether the hotline is currently available by looking at the sidebar on the right or at the bottom (on mobile devices).
Office hours
If you want to change your password, please bring your passport or id card. Please wear a mouth-nose-covering when visiting our offices.
| Borsbergstraße 34 (7th floor) | ||
| Hochschulstraße 50 (ground floor) | ||
| Wundtstraße 5 (ground floor) | ||
| hotline | Every Monday | 7pm – 8pm |
| Every Thursday | 7pm – 8pm |
Currently there are limited office hours due to COVID-19.
Please check the news for exception of these office hours.